How do I add staff to our account?
There are two parts to adding staff (teachers, or admins) to your account. The first, requires that you have enough Seats allocated to your subscription. The second, requires you to invite the user to create an account within your organisation.
To increase or reduce the number of Seats allocated to your account, head over to your Subscription management page, within Settings. Here you will enter the number of accounts your schools requires, and save. Each Seat costs $8/month.
Now that you've allocated enough Seats, you will need to add or invite your staff by heading to the User management page, within Settings. Here you will be able to add new users, by clicking the Add User button, and entering their email address. This will email the user, prompting them to create an account, which will be automatically assigned to your organisation.
How do I deactivate staff?
Within your User management page, you will see a list of your school's users. Click “Manage” on the user you wish to deactivate, and you will be able to deactivate that user. The user will be deactivated effective immediately.
Please note: Deactivating a user does not change the number of Seats your school will be charged for. To manage the number of Seats within your subscription, please head over to your Subscription management page and update the number of allocated Seats.